SimonMed remains the most affordable imaging center in Arizona.Įmployees of SimonMed are trained and equipped with resources to ensure they are comfortable with their job responsibilities, while delivering a great patient experience. If a patient has questions about co-pays and insurance coverage upon arrival at the office, SimonMed employees can contact our Patient Financial Services department to re-verify the insurance coverage and confirm the patient’s out-of-pocket cost. Many Arizona residents would otherwise forego their annual mammogram screening due to lack of insurance or ability to pay. Additionally, SimonMed provides an opportunity for women to receive a mammogram during the month of October for only $50, saving them hundreds or even thousands of dollars for the potentially life-saving screening.
SIMON MED ARROWHEAD FREE
In an effort to further serve the Arizona community, SimonMed donates millions of dollars in free imaging annually to help patients access the care they need but often cannot afford. In addition to price transparency, SimonMed provides interest free payment options for those who need assistance. When adjudicated and if a refund is due, the refund is either credited back promptly to the patient’s credit card or a check is issued to the patient. Once a claim has been sent to insurance, it can take months for the insurance company to complete the process. Information relayed and co-payments collected during appointments is based on the accuracy of the information received prior to the appointment. Estimates are based on the information provided by the patient, referring physician, and the insurance provider. SimonMed provides patients with price transparency as well as estimates before their appointment. Patients have an option to visit a SimonMed facility or any other outpatient facility or hospital of their choosing.
Patients are afforded an opportunity to receive imaging with the most advanced technology, while avoiding hospital visits and hospital pricing for these service. In their statement they say, "information relayed and co-payments collected during appointments is based on the accuracy of the information received prior to the appointment."įor over 25 years, SimonMed Imaging has offered Arizona residents access to comprehensive, affordable, advanced medical imaging in an outpatient setting.
We asked the company if they have investigated their system to make sure payment estimates were accurate. RELATED: SimonMed patients covered by insurance but told to pay The most common complaint we received from more than a dozen viewers involved insurance copays demanded upfront. I just read what, what's in front of me," said Hannah.
"I never had official like insurance training or any of that. Hannah says her training did not involve insurance. They declined an on-camera interview, but in a statement said, employees "are trained and equipped with resources to ensure they are comfortable with their job responsibilities" which include "collecting fees." SimonMed also said, "if this process is not followed. We asked SimonMed to respond to Hannah's concerns and our questions. "I once had to call a patient because they owed $11, that I didn't collect it," said Hannah. Hannah says audits were done throughout the day and if it was shown that someone didn't make a payment, even if they were just there, it became a priority, no matter how little the amount. "I'm not understanding why I'm still paying $400 for the procedure with my hip injection when my bill says I'm only responsible for $126," said Glenna Thew, who was one of those viewers.
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